Exchange And Return Policy

Toys & Accessories

• Only defetcted & unused toys can be replaced with original tags, box & invoice with in 7 Days of purchase.
• Replacement is subjected to the approval of our inspection team after defect verification.
• For replacement of toys, customers need to send it back to our office address on there own expense.

Apparels

• We will willingly allow to refund or exchange any unworn, unwashed products with original tags within 30 Days of purchase.
• Please return products with a copy of the invoice and describe the reason for returning the goods.

 

General Guidelines:

• Customers have to pay the delivery charges in case of returning or exchanging the products.
• Customer needs to return the products via traceable delivery i.e courier or registered post on his expense to our office address:

 

ARM Apparels
Ground Floor, Juma Khan Building, Street # 5, Jinnah No. 5, Near Nisar Sanitary (Siddiqe Wahab Road), Karachi.
Phone: 0300-0367910

 

• Sale items are not returnable nor exchangable.
• Delivery charges will not be refunded.
• We do not entertain returns on the basis of “Change of mind”.
• All refunds are done via IBFT (Internet Banking Funds Transfer) within 5 days of receiving the product after verification by our inspection team.
• For more queries about exchanges and returns, contact us at hello@armapparels.com